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How suriya88 Protects Your Privacy

When you open an account with suriya88, your personal information and payment details stay secure under our privacy framework.

Data encrypted on deposit and withdrawalYour account tied only to verified identityPayment history visible in your wallet
suriya88 How suriya88 Protects Your Privacy
REACH OUT ANYTIME

How to Request Your Data or Report a Concern

Team online

Email Support

Send a request to our privacy team at [email protected] with your account email. We respond within 2 working days with details about what data we hold on your account.

In-Account Messages

Open the Help section inside your suriya88 lobby and message us directly. Your request stays linked to your account for our records and your reference.

Delete or Export Request

We can export your account data as a file or delete non-essential information where local law permits. Submit your request through email and we'll confirm the status within 5 working days.

SECURITY YOU CAN VERIFY

How We Keep Your Account and Payments Safe

Login Protection

Your password is hashed and never stored in plain text. If you set up two-factor authentication, we verify a code from your phone each time you log in from a new device.

Withdrawal Verification

Before any withdrawal, we confirm your banking details match your account profile. Withdrawals to DANA, OVO, GoPay or QRIS are processed only after identity verification clears.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to track which games you visit. You can disable non-essential cookies in your browser; this may limit some lobby features.

Data Retention

Active account data stays with us for the life of your membership. After you close your account, we keep records for 3 years where local law permits, then securely delete them.

Third-Party Access

We share payment data with DANA, OVO, GoPay and QRIS processors only to complete your transaction. We do not allow these partners to use your data for marketing or other purposes.

Your Rights

You can request a copy of your data, correct any errors, or ask us to limit how we use it. Contact [email protected] with 'Data Request' in the subject line and we'll guide you through the process.

Privacy Policy Frequently Asked

You'll give us your full name, email, phone number and date of birth during signup. Before your first withdrawal, we ask for banking details and verify your identity by requesting a photo ID. This protects your account and helps us prevent fraud.

We retain your account record for 3 years after closure, where local law permits, to comply with financial regulations and investigate disputes. After that period, we securely delete all your personal information.

Yes. Email [email protected] and request a data export. We'll compile your account information, transaction history and login records into a file and send it within 5 working days.

We use session cookies to keep you logged in and analytics cookies to understand lobby usage patterns. You can disable non-essential cookies in your browser settings, but this may affect how the lobby loads or how quickly your games respond.

Your payment details go directly to the payment processor (DANA, OVO, GoPay or QRIS). suriya88 never sees your full card or bank account number; we receive only confirmation that the deposit cleared. These partners follow their own privacy rules.

Contact us immediately at [email protected] with details. We'll review your account for suspicious activity, reset your password if needed, and investigate any unauthorized transactions. We respond to security concerns within 24 hours.

No. We do not sell your personal data to advertisers or third-party marketers. We use your information only to operate your account, process payments and prevent fraud. Your email may receive account updates and security notices, which you can manage in your account settings.